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2404
W. Wallace San Saba, Tx. 76877 800/621-6842 325/372-3825 Fax 325/372-6048 |
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2 day service is available
for a guaranteed 2 day turnaround on many specialty products. The following
criteria must be met in order to guarantee production time: |
Computer
Generated Raster Artwork Requirements Digital Art Requirements: Must be at least 600dpi. Logos off websites (usually 72dpi) are not acceptable. Monochrome bitmapped files must be 1200dpi at actual imprint size or larger; TIFF files are preferred. Grayscale, RGB and CMYK files may require additional charges. Acceptalbe Media: The above files can be emailed or saved on one of the following and sent to us: 3.5 HD floppy diskette; Zip 100; Zip 250, CD-ROM. Adjustments: Please send a sample of the defective merchandise with your written request for return/adjustment. Unauthorized returns will be refused. Claims must be filed within 90 days of ship date or our quality guarnatee is voided. Cancellations/Corrections: San Saba Printing has the authority to invoice for any incurred costat itme of cancellation and/or correction. Confirmation Orders: We are not responsible for duplicate orders if confirmation order is not stampled "DO NOT DUPLICATE". Copy Changes: Must be at least 1/2 the lowest quanitty offered. Fax Orders: 24 hour fax service is available. Fax orders are considered original orders. Imprint: Hot stamp imprints are not permanent and cannot be guaranteed against rubbing off. Imprint Colors: If imprint color is not specified, factory will use the "medium" color offered (ex. med. blue, med. greent, etc.) In-between Quantities: Lower quantity price applies. Layout/Ad Copy: Each order must be typed or legibly printed. The San Saba Printing is not responsible for errors from hand written copy. Typestyles will be duplicated as closely as possible when requrested. If copy is too large for item, the San Saba Printing reserves the right to setup the best way to accommodate ad copy. New Accounts: Must prepay at least the first order and establish credit before we sell on open account. Plastic Products: Plastic products have a tendency to scratch/scuff during shipping. San Saba Printing cannot be held responsible. Pricing: All prices are unit prices. Repeat Order: Submit previous invoice number and date shipped. All information as to item color, and complete ad copy must be clearly shown on new order or factory is not responsible. for esact duplication of setup ir imprint colors, a sample fromt eh previous order must be included. PMS color matches will be chaged on each new order. Returned Check Policy: $25.00 service charge for all returned checks. Any other questions please contact a Customer Service Representative. For inquiries about setup of your product, please call our Graphic Design Department. |